TCPA
SMS Text Message Policy
You decide whether to receive messages. You may stop them at any time.
Licensed insurance company | CA License #6014235
Effective date / Fecha de vigencia: September 2, 2026
1.What We Send
Insurance on the Web may send messages about your quote, coverage, policy, or reminders if you agree to receive them.
2.How to Opt In
Check the TCPA consent box on the form. The box is never checked automatically.
3.How to Opt Out
Reply STOP at any time. We process the request within 24 hours. We may send one final confirmation.
You may also email CS@iotwservice.com.
4.Help
Reply HELP or contact CS@iotwservice.com | (619) 350-0223. Our hours are Monday–Friday, 9AM–5PM.
5.Frequency
Message frequency varies based on your request or policy.
6.Rates
Message and data rates may apply under your mobile plan. IOTW does not charge an extra text-message fee.
7.No Purchase Required
Agreeing to texts is not a condition of buying insurance or another service. You may ask for help by phone.
8.Delivery
Delivery depends on your network and device. Mobile companies are not responsible for delayed or undelivered messages.
9.Contact
Insurance on the Web | 8199 Clairemont Mesa Blvd Unit K2, San Diego, CA 92111 | CS@iotwservice.com | (619) 350-0223 | CA License #6014235. Also read our Privacy Policy.